By day, I'm a product manager serving a group of fantastic engineers at Square.
By night, I fight crime and solve mysteries with a robot pal of my own creation.
By midday, I like a snack, generally a cookie.
Part of this biography isn't true (hint, I like cookies and engineering, I don't own a robot).
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Category Archives: Business
What is Web 2.0 and why do (some) journalists fear it?
I thought the guys from the [O’Reilly Insight Group](http://en.oreilly.com/webexsf2008/public/schedule/detail/3445) did a really good job of summing up what “Web 2.0” is: * Listening – To your customers, readers, partners, etc. * Participation – Joining into the conversations and relationships that … Continue reading
Posted in Business, Journalism, Management, Technology
4 Comments
Early Web 2.0 braindump
I thought I’d take advantage of the slow Wednesday afternoon to try and collalesce some thoughts from the first two days of the [Web 2.0 Conference](http://en.oreilly.com/webexsf2008/public/content/home) * There are a lot of suit-types-with-PCs here (as opposed to geeks-with-macs). I’m guessing … Continue reading
Posted in Business, Programming, Technology
2 Comments
Online ads are priced right
There’s a good interview with the [CEO of an online ad firm at Silicon Alley Insider](http://www.alleyinsider.com/2008/2/24_7_real_media_ceo_david_moore) that raises a very good point about **Internet advertising rates**: Moore: The fact of the matter is the Internet has been either dramatically underpriced … Continue reading
Posted in Business, Technology
2 Comments
Yelp.com missing the boat on RSS
So [Yelp](http://www.yelp.com) is uh, totally missing the boat on RSS. They’ve got a [a page listing their meager RSS offerings](http://www.yelp.com/rss). I’m not sure why they’re rolling feeds out city by city, in most systems if you’ve built in the ability … Continue reading
For journalists, it’s less about business, more about audience
[Yelvington](http://www.yelvington.com/blog/yelvington) is talking about [a bias against the business side of journalism](http://www.yelvington.com/20080203/are_journalists_antibusiness) and a class called [Business and Future of Journalism](http://cronkite.asu.edu/mcguireblog/?p=50#more-50). I would tend to agree that too many members of the [Fourth Estate](http://en.wikipedia.org/wiki/Fourth_Estate) are phobic when it comes to … Continue reading
Posted in Business, Journalism, Management
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Human nature vs. good business sense
I was home sick the other day with an awful sinus headache and stomach flu. About the only bright side was that I got to watch [Battlestar Galactica](http://en.wikipedia.org/wiki/Battlestar_Galactica_%28re-imagining%29) on DVD. I thought to myself, “Boy this is a really great … Continue reading
Best sig on AIM today
“The user-generated content would create the site.” (via Laura)
Posted in Business, Journalism, Web design
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Amazon’s crummy messages
Wherein I recount the ordeal of ordering phone service from Amazon, and their non-defensive design of error messages. Continue reading
Posted in Business, Web design
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Getting simple
Wherein I compliment simpleydone.com’s design and ponder my own redesign. Continue reading
Posted in Business, Journalism, Web design
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Predictions of doom
Wherein I predict doom for the newspaper industry if it persists in thinking it can charge for access. Continue reading
Posted in Business, Journalism
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Chris Heisel 