By day, I'm a product manager serving a group of fantastic engineers at Square.
By night, I fight crime and solve mysteries with a robot pal of my own creation.
By midday, I like a snack, generally a cookie.
Part of this biography isn't true (hint, I like cookies and engineering, I don't own a robot).
Category Archives: Management
You know that anxiety you get when there’s something you need to do and you’re trying to keep it in your head? You write it down on your todo list and problem solved! Lather, rinse repeat over the course of … Continue reading
Five values to look for in job candidates and companies to lead to professional happiness.
1. Do you put customer value and experience first?
2. Do you move responsibly fast?
3. Are you genuinely curious and open to new information?
4. Do you empower your teams and teammates?
5. Do you respect and have empathy for people? Continue reading
The most important meetings I have every week are on my one-on-ones with my engineering managers and the engineers on their teams. The agenda is the same every week – at least 15 minutes to talk about whatever they want … Continue reading
Understanding roles is a perennial issue, but especially as a company scales and small-group communication breaks down it becomes more and more of an issue…. Responsible. The people who do the actual work. Accountable. The one person on the hook. ‘The Decider’ … Continue reading
I’ve been looking for a way to up my and my team’s game as competitive pressures, deadlines and customer demand increases. OKRs got their start and Intel and made their leap to Google, LinkedIn and other valley companies. In a nutshell: … Continue reading
How Larry Page Changed Meetings At Google After Taking Over Last Spring Every meeting must have one clear decision maker. If there’s no decision maker — or no decision to be made — the meeting shouldn’t happen. No more than … Continue reading
Refactoring organizations to increase your impact: “So we changed the meetings to focus on proposals instead of problems. Stating and identifying problems is fine, and sometimes it’s all we can do when the solution eludes us. But proposals are the heavy … Continue reading
I’ve found that Asana’s sections and subtasks feature makes it really convenient to set up a personal kanban system. Here’s what my tasks screen looks like: Later is the total backlog of stuff to do and it stays collapsed. I have … Continue reading
What to do: Find out where you are Take a small step towards your goal Adjust your understanding based on what you learned Repeat How to do it: When faced with two of more alternatives that deliver roughly the same … Continue reading
One of the most insightful and challenging things my boss has ever told me was: Communication is what the listener does Think about the ramifications of that statement: Another developer didn’t understand your architecture proposal – It’s on you No … Continue reading