By day, I'm a product manager serving a group of fantastic engineers at Square.
By night, I fight crime and solve mysteries with a robot pal of my own creation.
By midday, I like a snack, generally a cookie.
Part of this biography isn't true (hint, I like cookies and engineering, I don't own a robot).
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Category Archives: Web design
Amazon’s crummy messages
Wherein I recount the ordeal of ordering phone service from Amazon, and their non-defensive design of error messages. Continue reading
Posted in Business, Web design
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RSS subscription usability
[Veen](http://www.veen.com/jeff/archives/000733.html) brings up a good point about the [usability of subscribing to RSS feeds](http://www.veen.com/jeff/archives/000733.html). With the rollout of feeds on our [paid sports site](http://www.ajcsportsplus.com), and as we’re beginning to roll out feeds on [AJC.com](http://www.ajc.com), it’s a question I’ve tried to … Continue reading
Posted in Journalism, Technology, Web design
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Quote of the day
“It’s a Gmail task in a Hotmail world” A coworker sent me that quote, and neither of us can find the source… if anyone out there in great wild Web knows, please drop a line… Update: 5-16-06: Thanks to irayo … Continue reading
Posted in Programming, Technology, Web design
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Getting simple
Wherein I compliment simpleydone.com’s design and ponder my own redesign. Continue reading
Posted in Business, Journalism, Web design
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What to say about CSS?
At work, I’m getting to teach a basic CSS course for our producers. I had a blast teaching advanced copy editing/basic newspaper design when I was in [grad school](http://www.journalism.missouri.edu/), so the chance to teach again is great! The trouble I’m … Continue reading
Posted in Journalism, Web design
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A walk on the client side
Wherein I recount my tales of mastering the DOM, Javascript Templates, and Node.appendChild(). Continue reading
Posted in Programming, Web design
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When good CMSs go bad!
Didn’t know PC gaming’s death was for sale! [(Orig. article)](http://www.gamershell.com/articles/884.html)
Posted in Programming, Web design
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IE/Mac doesn’t handle elements with two class names
Wherein I write for Google about how IE/Mac doesn’t handle elements with two class names. Continue reading
Posted in Technology, Web design
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Clean code, blogs makes breaking news easy
Wherein I recount the tale of the AJC homepage throughout the courthouse shooting ordeal. Continue reading
Posted in Journalism, Web design
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Branded RSS readers not the way
Wherein I refute the idea that newspapers should have their own branded RSS reader Continue reading
Posted in Business, Journalism, Web design
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Chris Heisel 