Hauntingly beautiful and inspiringly correct, a must read for all Web professionals: [Understanding Web Design](http://www.alistapart.com/articles/understandingwebdesign)
By day, I'm a product manager serving a group of fantastic engineers at Square.
By night, I fight crime and solve mysteries with a robot pal of my own creation.
By midday, I like a snack, generally a cookie.
Part of this biography isn't true (hint, I like cookies and engineering, I don't own a robot).
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Chris Heisel 